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Network rescue · Southern California restaurant

Locked out by their old IT provider. Back in control in one project.

The challenge

The previous IT provider stopped responding and left the restaurant locked out of its own firewalls, with no internet circuit information, no camera access, and no network documentation. Behind the counter: a rat's nest of unlabeled cable and unmanaged switches scattered around the store, looping the network back on itself — while the business paid for three separate internet circuits.

Scope of work

Replaced every firewall and network switch, pulled the stray unmanaged switches, cleaned up and labeled the cabling, kept the equipment that was still worth keeping alongside the new, and rebuilt the documentation from scratch.

Systems installed

Firewalls, managed network switches, LTE failover, structured cabling cleanup and labeling, restored camera access, and network monitoring the store staff can see.

Outcome

Three overlapping internet circuits became one dependable connection with LTE backup, for about a third of what they had been paying. The store went from locked out and undocumented to a fully documented network the operations team can see and rely on — simple enough that staff spend their time running the restaurant, not learning the system.